Welcome to VIUonline & Moodle!
Follow the instructions provided below to prepare your system and access your online course via Moodle.
1. Check Your System
If you have not already done so, let's ensure your Internet Browser is configured properly and that you have all the necessary software in place to complete your online course!
Click requirements to access a web page that will automatically check your computer, the following:
- A Green ü on the requirements screen will indicate a specific requirement is OK.
- A Red X on the requirements screen will indicate you need to make a change to Internet Settings or download some necessary software by following the directions presented on the screen.
2. Access & Logging into Moodle
At the present time we maintain several Moodle sites. For most courses, you will be using either of the two Moodle locations below (for other locations, click here):
- Main Moodle instance = http://moodle.viuonline.ca (General courses here)
- Health & Human Services = http://hhs.viuonline.ca (Nursing, CYC, Social Services Dip, etc)
Once you have determined which moodle website you are using - go to that website - and follow the instructions below:
LOG INTO MOODLE
- Under "Username" and "Password" enter your Discovery account information (the same account you log into VIU computers with).
- If you are new to VIU or have forgotten your Discovery password information, visit: http://entrance.capitan.mala.bc.ca/student/studentaccounts/creaccount.htm
Now that you have logged into the Moodle server:
-
Under Courses categories, click the appropriate area
- Find the appropriate course link (your section number)
- When prompted, type the enrolment key provided by your instructor in the textbox, then click the Enrol me in this course button
Enrolment Key Required

- You need follow this enrolment procedure, only once per course in which you are registered
3. Need Help?
- Moodle Help:
- If you have any difficulty with Moodle, please contact VIUonline: online@viu.ca or visit us in Nanaimo on the fifth floor of the Library – Bldg 305-Room 511
- If you have any difficulty with Moodle, please contact VIUonline: online@viu.ca or visit us in Nanaimo on the fifth floor of the Library – Bldg 305-Room 511
- Discovery Account Help:
- If you are having problems creating your Discovery Account or resetting your password you must contact the IT Helpdesk: ithelp@viu.ca or 250-740-6300
- Course Content:
- Need help with content in the course? Please contact your Instructor directly with any questions concerning course content or course requirements.
5. Keep Your Email Address Current
Please make sure Registration has your correct email address at all times:
Please bookmark this document for further reference.
